Name: Hosting Support Retainer
Price: 200 USD

Question 1

What is included in the monthly retainer?

Accepted Answer

Server maintenance, security patching, cPanel/WHM support, uptime monitoring, and ticket handling — all under a fixed monthly fee.

Question 2

Can I upgrade or downgrade my plan?

Accepted Answer

Yes, you can change plans at any time with 7 days notice. Unused tickets do not roll over month to month.

Question 3

Do you provide support for my end customers?

Accepted Answer

The retainer covers server-level support. For end-customer white-label support, see the White-Label Hosting Support service.

Hosting Support Retainer

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